Shipping policy
Icecreamshopper โ Global Sourcing & Distribution
Dispatch Origin
All orders are processed and dispatched from Hong Kong.
ๆๆ่จๅฎๅ็ฑ้ฆๆธฏ้ไธญ่็ๅฏๅบใ
We ship to over 200 countries and regions worldwide.
ๆฏๆดๅฏ้่ณๅ
จ็ 200 ๅคๅๅๅฎถๅๅฐๅใ
Select your region:
Hong Kong | Macau | Taiwan | International
International
Shipping Arrangement
Shipping fees are calculated and displayed at checkout based on destination and parcel weight.
For large items, special items, or mixed orders, shipping fees may require separate confirmation.
If special arrangements are required, we will contact customers prior to dispatch to confirm delivery method and estimated arrival time.
้่ฒปๅฐๆ นๆ็ฎ็ๅฐๅๅ ่ฃน้้ๆผ็ตๅธณๆ่ชๅ่จ็ฎไธฆ้กฏ็คบใ
ๅฆ่จๅฎๅ
ๅซๅคงๅๅๅใ็นๆฎๅๅๆๆททๅๅ้
๏ผ้่ฒปๅฏ่ฝ้่ฆๅฆ่ก็ขบ่ชใ
ๅฆ้็นๅฅ้้ๅฎๆ๏ผๆๅๅฐๆผๅบ่ฒจๅ่ฏ็ตกๅฎขไบบ็ขบ่ช้
้ๆนๅผๅ้ ่จ้้ๆ้ใ
Duties & Import Charges
All import duties and additional fees are covered by us unless otherwise stated.
No additional customs charges or handling fees are required upon delivery.
ๆๆ้ฒๅฃ้็จ
ๅ้ๅ ่ฒป็จๅ็ฑๆๆนๆฟๆ๏ผๅฆๆ่จปๆ้คๅค๏ผใ
ๆถไปถๆ็ก้ๆฏไปไปปไฝ้กๅค้็จ
ๆๆ็บ่ฒปใ
Processing & Delivery Time( International)
International Delivery: 14-21 business days unless otherwise stated on the product page.
Special sourcing items: Arrival timeline will be stated on the product page.
Delivery time may vary depending on destination country, customs clearance procedures, airline capacity, peak season congestion, or public holidays.
Shipping time refers to transit time after dispatch from Hong Kong and does not include processing or sourcing time.
All delivery timelines are estimates and not guaranteed.
ๅ้่จๅฎ่็้้ๆ้๏ผ14-21 ๅๅทฅไฝๅคฉ๏ผๅๅ้ ๅฆๆ่จปๆ้คๅค๏ผใ
็นๅฅ้ฃ็ทๅๅ๏ผไปฅๅๅ้ ่จปๆๆ้็บๆบใ
ๅฏฆ้้้ๆ้ๆๅ ็ฎ็ๅฐๅๅฎถใๆตท้็จๅบใ่ช็ฉบ้ๅใๆบๅญฃ็ฉๆตๅๅ ฌ็พๅๆ่ๆๆไธๅใ
้้ๆ้ๆๅฏๅบๅพไน้่ผธๆ้๏ผไธๅ ๅซ่็ๆๆก่ณผๆ้ใ
ๆๆๆ้ๅ็บ้ ่จๆ้๏ผไธฆ้ไฟ่ญๅฐ้ๆฅใ
โโโโโโโโโโโโโโโโโโ
Hong Kong
All orders are shipped via SF Express.
ๆๆ่จๅฎๅไฝฟ็จ้ ่ฑ้้๏ผSF Express๏ผ้้ใ
Single orders of HK$799 or above qualify for free SF Express Smart Locker pickup.
Shipping fees are automatically waived at checkout.
ๅฎไธ่จๅฎๆปฟ HK$799 ๅฏไบซๅ
่ฒป้ ่ฑๆบ่ฝๆซๅไปถๆๅใ
็ณป็ตฑๅฐ่ชๅๆธๅ
้่ฒปใ
Orders Below HK$799
Customers may choose SF Express Freight Collect.
Shipping fees are paid directly to SF Express by the recipient.
HK$799 ไปฅไธ่จๅฎๅฏ้ธๆ้ ่ฑๅฐไป๏ผ้่ฒป็ฑๆถไปถไบบๆฏไปใ
Processing & Dispatch Time (Hong Kong)
In-stock items: Dispatched within 1โ2 business days.
Pre-order items: Estimated arrival 7โ14 business days unless otherwise stated on the product page.
Jellycat pre-order items: Estimated arrival 3โ5 weeks.
Special sourcing items: Arrival timeline will be stated on the product page.
็พ่ฒจๅๅ๏ผ็ด 1โ2 ๅๅทฅไฝๅคฉๅ งๅฎๆๅบ่ฒจใ
้ ่จๅๅ๏ผ้ ่จ็ด 7โ14 ๅๅทฅไฝๅคฉๅฐ่ฒจ๏ผๅๅ้ ๅฆๆ่จปๆ้คๅค๏ผใ
Jellycat ้ ่จๅๅ๏ผ็ด 3โ5 ๅๆๆๅฐ่ฒจใ
็นๅฅ้ฃ็ทๅๅ๏ผไปฅๅๅ้ ่จปๆๆ้็บๆบใ
In-Store Pickup (In-stock Items Only)
Pickup Location:
Hygge, Shop 419, 4/F, TOP Shopping Mall, Mong Kok
Opening Hours:
Monday to Sunday, 1:00 PM โ 9:00 PM
Items must be collected within 5 business days after notification.
A storage fee of HK$10 per day applies for overdue pickups.
้ๅธ่ชๅๅฐ้ป๏ผๆบ่ง TOP ๅๅ ด 4 ๆจ 419 ่้ช Hygge
็ๆฅญๆ้๏ผๆๆไธ่ณๆๆๆฅ ไธๅ 1:00 โ ๆไธ 9:00
ๅๅๅๅฆฅๅพ้ ๆผ 5 ๅๅทฅไฝๅคฉๅ
งๅไปถใ
้พๆๆชๅๅฐๆถๅๆฏๆฅ HK$10 ๅญๅ่ฒปใ
โโโโโโโโโโโโโโโโโโ
Macau
All orders are shipped via SF Express.
ๆๆ่จๅฎๅไฝฟ็จ้ ่ฑ้้๏ผSF Express๏ผ้้ใ
Orders of MOP 999 or above: Free shipping.
Orders below MOP 999: Freight collect.
In-stock items: Dispatched within 1โ2 business days.
Pre-order items: Estimated arrival 7 -20 business days unless otherwise stated on the product page.
Jellycat pre-order items: Estimated arrival 3โ5 weeks.
Special sourcing items: Arrival timeline will be stated on the product page.
ๅฎไธ่จๅฎๆปฟ MOP 999 ๅ
้่ฒปใ
ๆชๆปฟๆก้ ่ฑๅฐไปใ
็พ่ฒจๅๅ๏ผ็ด 1โ2 ๅๅทฅไฝๅคฉๅ งๅฎๆๅบ่ฒจใ
้ ่จๅๅ๏ผ้ ่จ็ด 7-20 ๅๅทฅไฝๅคฉๅฐ่ฒจ๏ผๅๅ้ ๅฆๆ่จปๆ้คๅค๏ผใ
Jellycat ้ ่จๅๅ๏ผ็ด 3โ5 ๅๆๆๅฐ่ฒจใ
็นๅฅ้ฃ็ทๅๅ๏ผไปฅๅๅ้ ่จปๆๆ้็บๆบใ
โโโโโโโโโโโโโโโโโโ
Taiwan
All orders are shipped via SF Express.
ๆๆ่จๅฎๅไฝฟ็จ้ ่ฑ้้๏ผSF Express๏ผ้้ใ
Freight collect applies.
Import duties and taxes are borne by the recipient according to Taiwan customs regulations.
In-stock items: Dispatched within 1โ2 business days.
Pre-order items: Estimated arrival 7 -20 business days unless otherwise stated on the product page.
Jellycat pre-order items: Estimated arrival 3โ5 weeks.
Special sourcing items: Arrival timeline will be stated on the product page.
ๅฐ็ฃ่จๅฎๆก้ ่ฑๅฐไปใ
้็จ
ๅ้ฒๅฃ็จ
็ฑๆถไปถไบบๆฟๆใ
็พ่ฒจๅๅ๏ผ็ด 1โ2 ๅๅทฅไฝๅคฉๅ งๅฎๆๅบ่ฒจใ
้ ่จๅๅ๏ผ้ ่จ็ด 7-20 ๅๅทฅไฝๅคฉๅฐ่ฒจ๏ผๅๅ้ ๅฆๆ่จปๆ้คๅค๏ผใ
Jellycat ้ ่จๅๅ๏ผ็ด 3โ5 ๅๆๆๅฐ่ฒจใ
็นๅฅ้ฃ็ทๅๅ๏ผไปฅๅๅ้ ่จปๆๆ้็บๆบใ
โโโโโโโโโโโโโโโโโโ
General Disclaimer
All shipping times are estimates.
Delays may occur due to customs inspection, weather conditions, or courier arrangements.
By placing an order, customers acknowledge and agree to this Shipping Policy.
ๆๆ้้ๆ้ๅ็บ้ ่จๆ้ใ
ๅฏฆ้้้ๆ้ๆๆๅ ๆตท้ๆฅ้ฉใๅคฉๆฐฃๆ็ฉๆตๅฎๆ่ๆๆๅปถ่ชคใ
ๅฎๆ่จๅฎๅณไปฃ่กจๅฎขๆถๅๆๆฌ้้ๆฟ็ญใ